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Policy Areas

Formulate Development Projects

1.0

Step

Identify pipeline concept and mobilize partners.

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

Identify new pipeline concepts by analysing gaps in the programme’s theory of change that are not already being addressed. 

Funding and collaborating partners and potential stakeholders must be identified and consulted as early as feasible, ensuring a wide range of partners (international financial institutions, civil society, private sector, etc.)

A concept note may be helpful to articulate ideas for particularly complex projects or to obtain early support from partners. The proposed content can include: output(s) and linkage to CP outcome(s); approach, method and capacity development strategies; stakeholder analysis; potential implementing partner; potential main financing partner(s); and indicative funding requirements. 

For GCF projects a Concept Note is required, and for GEF Projects this concept note is called a PIF.

Create a new pipeline linked to the programme and Strategic Plan in the corporate planning system. If a new programme output will be needed to respond to the development need, make a note to discuss in the next Programme Steering Committee meeting.

System action points:

Create a project proposal in the corporate planning system, generating a project number with one or more linked outputs; link the proposal to the programme tree (country programme document output).  

*If the project is part of a portfolio, it will share the project number with other projects in the portfolio. A project budget is reflected in one or more output IDs. An output ID can only reflect the budget from one project with one implementing partner.

*If a decision is taken not to continue with the proposal, record this decision in the corporate planning system to close the proposal. 

1.1 ALT

Step

For Environmental and Climate Vertical Fund Projects (those supported by the GEF, GCF, Adaptation Fund and other vertical funds), conduct an initial screening and assessment to determine if the conditions and criteria for accepting government requests for programming are met. 

Responsible Party

Project Manager

Template/Guideline
Explanatory Notes

Note that additional quality assurance must be provided by the BPPS/Vertical Fund Hub for GEF and GCF projects as outlined in the RACI.

2.0

Step

Appoint a developer to formulate the project

 

Responsible Party
Template/Guideline
Explanatory Notes

2.1

Step

If an implementing partner needs to be selected prior to developing the project document, see Select Implementing Partners

Otherwise, select an implementing partner at the appropriate time
 

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

2.2 OPT

Step

Develop initiation plan (if applicable)

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

For GEF Project Preparation Grant (PPG) projects, the signed PPG Delegation of Authority (DOA), including the annexed PPG Total Budget Workplan, constitutes the equivalent of the corporate Project Initiation Plan for the PPG phase, serving as the formal authorization for initiating PPG activities. The same process is followed for Adaptation Fund Project Formulation Grant (PFG) projects.

3.0

Step

Develop a project document that adheres to UNDP quality standards and partner requirements

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

The project/portfolio document should attach:

  • The SESP and any related assessments and management plans
  • Detailed terms of reference for key project positions and the project board
  • Standard agreements such as the project cooperation agreement when a civil society organization is implementing and cost-sharing agreements
  • Standard letter of agreement between the implementing partner and responsible parties for the implementation of the project
  • Procurement plan
  • Project monitoring schedule plan
  • List of foreseeable knowledge products, if relevant

For further guidance, see: Results-Based Management (RBM) Hub

Consider using the RBM Guidance to assist in developing the project document in 10 steps.

3.0 ALT

Step

For joint programmes with other UN agencies, a joint programme project document should be used.

For multi-donor trust funds, each has its own project template which is approved by a steering committee and included in an operations manual.

If UNDP is requested to be the administrative agent, contact the Multi-Partner Trust Fund Office: executivecoordinator.mptfo@undp.org 
 

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

UNSDG | Guidance Note on a New Generation of Joint Programmes
 

3.1

Step

Ensure a wide range of stakeholders participate in the formulation of the project
 

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

Stakeholders include any parties with an interest in the project, including target beneficiary groups, civil society organizations, governments, the media, UN agencies and donors.
 
The participation of women and disadvantaged groups should be ensured throughout the project cycle, as appropriate.
 
The participation of stakeholders ensures that potential opportunities and analysis, including lessons drawn from experience, are taken into account in project design.
 
Participation promotes ownership, sustainability and commitment, without which the results are unlikely to be lasting.
 
Ensuring participation requires time and resources; adequate provision should be made for these.

Consider using the RBM Guidance to assist with steps for collaborating with all stakeholders in project formulation.
 

3.2

Step

Prepare fully costed project budgets to ensure that all anticipated programmatic and operational costs, including development effectiveness and implementation support arrangements are identified, fully costed in the budget.

 

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

The requirements for developing a project budget are outlined in Prepare Fully Costed Budgets for Projects.
 
Refer to the detailed procedures for Costing and Budgeting of projects funded by the following partners:
 

3.3

Step

Identify potential risks, and conduct further assessment and management plans as needed in a participatory manner


 

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

The initial project Risk Register and SESP are submitted to the project appraisal committee as annexes to the project document and recorded in the Quantum Project Results and Project Closure Workbench.

Enterprise Risk Management Policy


Managing Risks Across UNDP Programming and Operations: Guidance Note 

 

3.3 ALT

Step

Complete a risk assessment, including applying mitigatory measures, if UNDP plans to engage with the non-UN security sector. 

 

Responsible Party

Project Developer and/or Portfolio Developer

Template/Guideline
Explanatory Notes

Refer to: Human Rights Due Diligence Policy on United Nations support to non-United Nations Security Forces (HRDDP) 

3.4

Step

If the project is part of a portfolio, link the project with the portfolio number in Quantum.

 

Responsible Party
Template/Guideline
Explanatory Notes

Close and Transition (Projects)

1.0

Step

​Prepare final project review report.

Responsible Party

Project Manager

Template/Guideline
Explanatory Notes

Final project review report template forthcoming.

The report should be generated directly from the corporate planning system.

Consider using the RBM Guidance to improve the closing of projects.

2.0

Step

If required, commission final project evaluation, prepare a management response, and share findings and recommendations for learning.

Responsible Party
Template/Guideline
Explanatory Notes

Templates for this step:

Projects are required to be evaluated if they are included in the programme's evaluation plan, or if required by partners (see UNDP Evaluation Guidelines). The programme manager may request the project manager to support the commissioning, management and use of evaluation, including the preparation of a management response and implementation of committed actions.

Mid-Term/Interim and Terminal Evaluations of Environmental Vertical Fund financed projects must meet both UNDP and the relevant vertical fund requirements.

For GEF financed projects, see guidance on conducting a Terminal Evaluation and guidance on conducting a mid-term evaluation. These documents are accessible on the UNDP Independent Evaluation Office website in Spanish, French, and English (click on the GEF Project Evaluation tab). For evaluations of GCF and AF financed projects, please consult the Nature, Climate and Energy team. 

The RACI matrix sets out the roles and accountability for this stage of GEF-financed projects.

Management responses for all evaluations are required. Progress made in committed actions should be tracked in the UNDP Evaluation Resource Centre

3.0

Step

Conduct a final project review, including the final report, project closure quality assessment and project closure budget.

Responsible Party
Template/Guideline

Project status is changed from Ongoing (O) to (C) = Operationally closed

Project QA - Closure (Quantum+)
Explanatory Notes

The project board assures that all project deliverables have been produced satisfactorily and endorses the final project review report, including lessons learned.

The project quality assurance assessment (closure stage) is prepared and reviewed during the final project review. Lessons are captured during this process. See Quality Standards for Programming.

Project QA - Closure User Guide (Quantum+)

4.0

Step

Transfer or dispose of project assets and files.

Responsible Party
Template/Guideline
Explanatory Notes

Project assets and documents should be transferred to national beneficiaries or national representatives. Worthless assets are discarded. See Transfer or Disposal of Assets.

4.1 ALT

Step

Transfer by donation project assets to another UNDP project.

Responsible Party
Template/Guideline
Explanatory Notes

Guidance on donations from third parties
 

5.0

Step

Prepare and submit final financial report to UNDP.

Responsible Party

Project Manager

Template/Guideline
Explanatory Notes

Under HACT, national institutions and non-governmental organizations serving as implementing partners prepare the final FACE form. For detailed procedures, see Direct Cash Transfers and Reimbursements.

UN agencies undertaking activities under national implementation report expenditures with a project delivery report.

6.0

Step

Complete project closure activities.

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

A check of the output financials (cash funds and allocation funds) must be done at this stage to ensure these are consistent with the funding sources for the project. This will catch issues such as miscoding funds, donors, etc. that need correction. The project should close with zero balance in the balance sheet and zero fund balance.

6.1

Step

Special donor requirements for refunds.

Responsible Party

Project Manager

Template/Guideline
Explanatory Notes

Any financial resources remaining after reconciling the project should be either refunded to the donor or transferred to general resources in line with relevant policies and procedures. Any pending refund to donors should be moved to account 21030 to avoid delays in closing the project.

Some donors, such as Belgium, the Netherlands and the United States (United States Agency for International Development, United States Department of State through a letter of credit), European Commission, Multi-Partner Trust Fund Office and trust funds, follow the special donor procedures outlined in the policy Refunds to Donors. For some donors, such as the Netherlands, projects must not be reopened once financially closed. For other donors, UNDP issues refunds as the last step before designating a project as financially closed in Quantum.

6.2

Step

Manage exceptions (i.e., outstanding advances under national implementation, signing a Combined Delivery Report, etc.

Responsible Party

UNDP Programme Officer

Template/Guideline
Explanatory Notes

Where exceptions in the project completion checklist apply, the business unit must exercise due diligence by exploring possible solutions in consultation with the implementing partner, Regional Bureau and the Bureau for Management Services/Office of Financial Resources Management. These exceptions must be handled on a case-by-case basis with approval from respective divisions in headquarters on issues outside of corporate policies and procedures. Actions taken should be documented. Offices should not move unspent balances to account 21030 for pending refunds to donors before the appropriate steps and due diligence are carried out while adopting the alternative procedures and before confirming bank account details with the donor. More information on managing exceptions can be found in Project Closure Guidelines (see section 8.0).

7.0

Step

Review and sign final Combined Delivery Report.

Responsible Party

Programme manager/Resident Representative,Implementing partner

Template/Guideline
Explanatory Notes

Under HACT, all financial transactions (FACE) are recorded in Quantum to generate the final Combined Delivery Report.

UNDP prepares the report and submits it to the project board for virtual review. It is then signed by UNDP and the implementing partner, confirming final project financial accounts and expenditures.
 

8.0

Step

Close the project.

Responsible Party
Template/Guideline
Explanatory Notes

A project is closed when all financial transactions have been reported and certified, and all project accounts are closed. The programme manager/RR is accountable for ensuring that the project is closed in accordance with the approved closure plan submitted to the project board. This must be done at the latest within 12 months of operational closure.

Quantum Actions: Forthcoming 

9.0

Step

Oversee project closure.

Responsible Party

Regional Bureau (programme QA Approver)

Template/Guideline
Explanatory Notes

The Regional Bureau is accountable for overseeing project financial closure to ensure it is completed at the latest within 12 months of operational closure.

Formulate Programmes

1.0

Step

Contribute to the roadmap for an inclusive CCA and Cooperation Framework. 

Responsible Party
Template/Guideline
Explanatory Notes

UNSDG | Consolidated Annexes to the Cooperation Framework Guidance  

In transition settings, the UN country team must consult with the integrated mission task force or integrated task force to ensure coordination.

A roadmap is not required for regional and global programmes.

Involve the Regional Directors team and regional peer support groups as early and frequently as possible. 

1.1

Step

Once final, send the roadmap to all national partners, and to the Regional Directors team, peer support group, headquarters of all UN agencies and the United Nations Development Operations Coordination Office.

Responsible Party

Resident Coordinator

Template/Guideline
Explanatory Notes

This enables headquarters to position itself to support as appropriate.

2.0

Step

Prepare a quality analysis for the programme and contribute to the CCA as relevant.

Responsible Party
Template/Guideline
Explanatory Notes

UNSDG CCA guidance  

The analysis must provide inputs to the theory of change and define the UN's programming priorities, including UNDP's comparative advantage in the programming and larger financing context.

2.1

Step

Forward the integrated UN country team analysis to the regional peer support group mechanism for quality support and assurance.

Responsible Party
Template/Guideline
Explanatory Notes

UNSDG | Consolidated Annexes to the Cooperation Framework Guidance 

3.0

Step

Complete the country level macro-assessment of HACT.

Responsible Party
Template/Guideline
Explanatory Notes

UNSDG HACT Guidelines

Discuss arrangements for audit of government expenditures with the government development coordination authority as per the HACT framework.

4.0

Step

Develop inputs for the Corporate Framework theory of change.

Responsible Party
Template/Guideline
Explanatory Notes

Cooperation Framework Theory of Change Guidance 

A strategic prioritization exercise involving UN system entities and stakeholders should be led by the government to link the comparative advantages of the UN system to national development priorities.

UNDP's inputs to the theory of change should be developed in a participatory and evidence-based manner, identifying areas where the organization has a comparative advantage and potential to mobilize funding, based on evidence from evaluation and lessons learned.

5.0

Step

Contribute to the Cooperation Framework, attach the legal annex to the signed Cooperation Framework. 

Responsible Party
Template/Guideline
Explanatory Notes

Cooperation Framework Guidance

  • Following the strategic prioritization exercise, agree on a set of outcomes to support national development priorities. Prepare a SMART results matrix based on the country analysis.
  • If the Cooperation Framework will replace the CPD, a UNDP-specific country programme results matrix must be attached.

Country programmes will be assessed against UNDP quality standards.

*IMPORTANT: For individual project documents to be approved without signature of the government's development coordination authority, the Cooperation Framework legal annex must specify that all forms of assistance provided by UNDP further to the Cooperation Framework will be covered by the applicable standard basic assistance agreement (SBAA or predecessor agreement plus supplementary legal annex). The Legal Office must clear the text to confirm that it meets the requirements to consider the Cooperation Framework in lieu of a signed project document.

5.0 ALT 1

Step

If the legal annex is not attached to a signed Cooperation Framework or if there is no signed Cooperation Framework with a government, prepare and sign a country programme action plan with the government.

Responsible Party
Template/Guideline
Explanatory Notes

5.0 ALT 2

Step

If there is no recognized government able to sign the country programme, seek approval from the Associate Administrator through the Bureau for Policy and Programme Support/Effectiveness Group for direct execution of the programme based on the country programme document.

Responsible Party
Template/Guideline
Explanatory Notes

This establishes a lack of a recognized national government that can accept national ownership of the programme; UNDP assumes the risks of directly executed programmes (DEX).

6.0

Step

Develop a country programme document that adheres to the quality standards.

Responsible Party
Template/Guideline
Explanatory Notes

The CPD can specify up to four Cooperation Framework outcomes to which UNDP contributes.

It must include indicative outputs consistent with the theory of change, and prospective UNDP and partner financial resources.

Consider using the RBM Guidance to assist in developing the CPD in 10 steps.

6.0 ALT 1

Step

Develop the regional programme document.

Responsible Party

Programme manager/ Regional Bureau Director

Template/Guideline
Explanatory Notes

6.1

Step

Prepare a costed evaluation plan with sufficient programme coverage, consistent with the Cooperation Framework evaluation plan if relevant.

Responsible Party
Template/Guideline
Explanatory Notes

UNDP Evaluation Guidelines

6.2

Step

Ensure the programme budget is realistic and reflects an efficient use of resources.

Responsible Party
Template/Guideline

RMT

Explanatory Notes

UNSDG guidance

6.3

Step

Ensure incorporation of the PCAP into programme design. 

Responsible Party
Template/Guideline
Explanatory Notes

The RM Toolkit and Communications Toolkits contain guidance with the required elements and a suggested format for the Partnerships and Communication Strategy and Action Plan (PCAP).

Consider using the RBM Guidance to assist in developing the PCAP.

7.0

Step

In high-risk security settings, contribute to the UN-wide programme criticality assessment to determine acceptable security risk levels for UN personnel in the required frequency.

Responsible Party
Template/Guideline
Explanatory Notes

In a prolonged crisis with elevated security risk, a UN programme criticality assessment is required to determine acceptable risk levels for different outputs, and to indicate where additional security risk management measures or alternative delivery modalities would be required.

8.0

Step

Participate in joint results groups and associated joint workplans, if applicable.

Responsible Party
Template/Guideline
Explanatory Notes

UNSDG | Guidance Note on a New Generation of Joint Programmes

Social and Environmental Standards procedure

1.0

Step

Conduct Social and Environmental Screening to identify potential social and environmental risks, including dispute risks.

Responsible Party

Project Developer and/or Portfolio Developer

Template/Guideline
Explanatory Notes

SES Toolkit

Guidance Note: UNDP Social and Environmental Standards (SES)

Stakeholder Response Mechanism (SRM) Guidance

Identify and plan management actions to address significant risks, including dispute risks, and to build or support national risk management capacities, and integrate into Project Document.

Include results of SESP as an Annex to the Project Document.

Enter identified risks, including dispute risks, and management measures into Project Risk Register.

2.0

Step

Implement identified management actions and track in Project Risk Register.

If grievances are received through the Stakeholder Response Mechanism (SRM), manage and resolve requests using process outlined in SRM Guidance.

Responsible Party

Project Manager

Template/Guideline
Explanatory Notes

Stakeholder Response Mechanism (SRM) Guidance

SES Toolkit

Assess ongoing compliance with the Social and Environmental Standards as part of ongoing quality assurance and risk reporting.
 

 

Update SESP and risk categorization if there is a substantive revision to the project or if the context has changed in a way that alters the risk profile of the project.
 

3.0

Step

Review social and environmental and risk prevention and management experience; note lessons learned and opportunities for improvement in project closure/evaluation.

Responsible Party

Project Manager

Template/Guideline
Explanatory Notes

 

Stakeholder Response Mechanism (SRM) Guidance

SES Toolkit

 

Quality Assurance (Portfolios and Development Projects)

1.0

Step

Conduct a design stage portfolio or project QA Assessment, including identifying management actions to address any areas that need improvement.

Responsible Party

QA Assessor

Template/Guideline
Explanatory Notes

Portfolio/Project QA Design and Appraisal User Guide (Quantum+)

The QA Assessor is accountable for project assurance, which is independent of the portfolio or project manager. A UNDP programme or monitoring and evaluation officer typically holds the project assurance role on behalf of UNDP. For GEF- and GCF-financed projects, project assurance is undertaken as per the requirements of the vertical funds, and these services are covered by the fee provided by the vertical fund.
Programme officer and or the M&E focal point fill the Evaluation Resource Center’s evaluation plan upon approval of the Project Document by the LPAC

1.1

Step

Recommend a decision on whether and how resources should, or should not, be committed to the portfolio or project.

Responsible Party

Local project appraisal committee, reported by QA Assessor

Template/Guideline
Explanatory Notes

Decisions include:
• Approve
• Approve with modifications
• Disapprove

1.2

Step

Review portfolio or project QA Assessment, make adjustments as needed and approve.

Responsible Party
Template/Guideline
Explanatory Notes

2.0

Step

Conduct implementation stage portfolio or project QA Assessment every two years, including identifying management actions to address any areas that need improvement.

Responsible Party
Template/Guideline
Explanatory Notes

Select Unit, Year, Portfolio or Project, Project No and Name, and “Create New Implementation and Monitoring Form”
 

2.1

Step

Review portfolio or project QA Assessment, make adjustments as needed and approve.

Responsible Party
Template/Guideline
Explanatory Notes

The QA Approver may consult others as appropriate.

2.2

Step

Determine one of three possible decisions for the project and take action accordingly.

Responsible Party

Programme Manager

Template/Guideline
Explanatory Notes

Decisions include:
• Continue
• Suspension
• Cancellation

3.0

Step

Conduct closure stage portfolio or project QA Assessment, and add summary comments and lessons learned as needed.

Responsible Party

QA Assessor

Template/Guideline
Explanatory Notes

Portfolio/Project QA - Closure User Guide (Quantum+)
 

3.1

Step

Review project QA Assessment, make adjustments as needed and approve. 

Responsible Party

QA Approver

Template/Guideline
Explanatory Notes

The QA Approver may consult others as appropriate.

Quality Assurance (Programmes)

1.0

Step

Conduct a design stage programme quality assurance assessment, including identifying management actions to address any areas that need improvement. 
 

Responsible Party

BPPS Quality Programming (Programme QA Assessor)

Template/Guideline
Explanatory Notes

1.1

Step

Based on a review of programme quality, recommend a decision on whether the programme should be sent to the Executive Board for approval. 

Responsible Party

Bx Director (Programme QA Approver)

Template/Guideline
Explanatory Notes

2.0

Step

Conduct an implementation stage programme quality assurance assessment annually through the Results-Oriented Analysis Report (ROAR).

Responsible Party

Programme Manager (Programme QA Assessor)

Template/Guideline
Explanatory Notes

Quality of the programme is assessed through the narrative in the Results Oriented Analysis Report.

2.1

Step

Review the Results-Oriented Analysis Report, adjust as needed and approve for submission.

Responsible Party

Regional Bureau (programme QA Approver)

Template/Guideline
Explanatory Notes

The QA Approver may consult others as appropriate to review the programme.

3.0

Step

Conduct a thorough and objective assessment of the programme at the closure stage, including lessons learned.

Responsible Party

Programme Manager (Programme QA Assessor)

Template/Guideline
Explanatory Notes

If there is no Independent Country Programme Evaluation (ICPE), then the country office must complete the Country Programme Performance Summary for the Executive Board.

3.1

Step

Review the programme evaluation or summary report; approve for submission to the Executive Board.

Responsible Party

Regional Bureau (programme QA Approver)

Template/Guideline
Explanatory Notes

Close and Transition (Programmes)

1.0

Step

Complete Independent Country Programme Evaluation (ICPE).
 

Responsible Party

Independent Evaluation Office Director

Template/Guideline
Explanatory Notes

The ICPE must be considered in the development of the new programme and submitted to the Executive Board along with the new CPD for approval.

Consider using the RBM Guidance to improve the transition of country programmes.

 

ALT

Step

If no independent country programme evaluation is completed, prepare a Country Programme Performance Summary.
 

Responsible Party
Template/Guideline
Explanatory Notes

The country programme performance summary is submitted to the Executive Board in lieu of an independent country programme evaluation.

ALT

Step

For regional programmes, complete an independent evaluation.

Responsible Party

Independent Evaluation Office Director

Template/Guideline
Explanatory Notes

Non-Reimbursable Loan Agreements

1

Step

Initiate discussions with Partner Entity on NRLA.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

Discussions should be based on NRLA template.

2

Step

Secure agreement from Partner entity in accordance with paragraph 19 (c).

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

3

Step

Certify that the proposal does not involve financial liability for UNDP.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

4

Step

If any changes to the NRLA template are made secure review and clearance by LO.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

5

Step

Inform BERA’s Partnership Group of NRLA.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

6

Step

Calculate the value of the services offered  on the basis of the salary element of the pro-forma cost for the grade and  obtain account codes from OFM.

Responsible Party
Template/Guideline
Explanatory Notes

Use pro forma costs as indication. Where the ToRs do not indicate an equivalent grade for the services offered, the pro forma cost for a staff member at the P4 step 5 can be used. 

The income from cost recovery is used to fund UNDP’s institutional costs in line with approved budget processes.

Income from cost recovery should be recorded under the following COA: 

Operating Unit :H18
Account:54010
Fund:11820
Dept ID:11006

7

Step

Consult Security Office.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

Necessary if NRLA is being considered in a non-family duty station.

8

Step

Fill out conflict of interest form and consult Ethics Office if necessary.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

9

Step

Sign NRLA MOA.

Responsible Party

Requesting Bureau or Office

Template/Guideline
Explanatory Notes

10

Step

Address request for NRLA to Director, OHR.

Responsible Party

Director of Requesting Bureau/Requesting Bureau Management

Template/Guideline
Explanatory Notes

Request to include information on services to be performed and draft ToRs, and where known partner entities were approached collectively, a selection strategy.

11

Step

Assist in selection procedure, if and when required, and approve candidate.

Responsible Party

OHR

Template/Guideline
Explanatory Notes

12

Step

Assist in obtaining clearances and visas necessary to assignment.

Responsible Party
Template/Guideline
Explanatory Notes

BMS will assist in obtaining visa clearances in New York.

13

Step

Raise RPA.

Responsible Party

OHR

Template/Guideline
Explanatory Notes

Request GSSC to register candidate so that non-staff individuals serving with UNDP can be accounted for.

14

Step

Register candidate in Quantum

Responsible Party
Template/Guideline
Explanatory Notes

Candidate to be registered in Atlas in a non-pay group as a Person of Interest (POI).

Procurement Forecasting and Delivery Procedures

1

Step

Develop Procurement Risk Assessment (PRA), based on project concept note

Keep as a risk log to be regularly monitored and updated

Responsible Party

Head of Programme and Operations Manager

Template/Guideline
Explanatory Notes

Ensure both Programme and Operations are aware of procurement challenges 
The form of the PRA should be appropriate to the scale and nature of the project. 
Assessment questions include, among others: 

Do we know how to procure what the project needs for its successful delivery?
Is there a clear understanding of the procurement process and the particular need of this project?
Do we have the capacity (resources and ability) to procure what the project needs for its successful delivery?
What key risks can we identify from our answers to the previous questions?
What steps must we take to minimize the likelihood of the identified risks occurring and/or to minimize the damage caused should the identified risks occur?

2

Step

Approve a procurement plan

Responsible Party

Template/Guideline
Explanatory Notes

Procurement plans are required for “standard or complex business needs”, a Head of BU has to approve all procurement plans by monitoring requisite report in QUANTUM. All procurement plans (Project and Operations) are established at the activity level in projects  in Quantum. Consolidated plans can be viewed and analyzed in Quantum by running the applicable reports.  
 

3

Step

Categorize the project as having “Complex Business Needs”

Responsible Party

Business Unit Head

Template/Guideline
Explanatory Notes

Projects with "Complex Business Needs" are defined as being those that meet one or more of the following conditions:

  1. Total project budget is above US$1 million (or their equivalent in the local currency of the programme country);
  2. Procurement accounts for more than 60% of the total project budget;
  3. The Business Unit's senior management considers the project to be of primary significance to its overall performance, in the current and/or subsequent years; and/or
  4. The nature of the project requires procurement activities that the BU does not have prior experience in, and requires significant quantities of any of the following “high risk” categories:

i. Drugs & Pharmaceuticals

ii. Security Services

iii. Laboratory Equipment & Medical Supplies

iv. Medical kits (when specialized)

v. Contraceptives

vi. Elections Equipment

vii. Consultancy Firm Services

viii. Permanent Structures

ix. Construction Services

x. Technical Studies (when they are highly specialized and could impact downstream work).

 

4

Step

Inform PSU of project details

Responsible Party

Business Unit Head

Template/Guideline
Explanatory Notes

Projects categorized as having Complex Business Needs require more rigorous procurement planning. In some instances it may be advisable for the Business Unit to contact the Office of Pocurement (OP) to obtain necessary assistance.

5

Step

Provide guidance to BU

Responsible Party

Office of Procurement/Bureau for Management Services

Template/Guideline
Explanatory Notes

6

Step

Develop a detailed risk mitigation plan for all individual projects in this category using the Risk Assessment Matrix.

Responsible Party

Programme Manager,

Operations Manager

Template/Guideline

The risk assessment matrix is a tool, developed alongside the policies and the procedures that will allow the risks of a specific project to be identified. The template will be linked to the POPP screen for the initial rollout.

Risk Assessment Matrix

Explanatory Notes

In particular the matrix has been designed to highlight:
- The specific risk that has been identified;
- The consequences of that risk occurring;
- The impact that the risk would have on the performance of the BU;
- The likelihood of the risk occurring; 
- The sensitivity of the project to the risk; and
- Proposed solutions for mitigating the likelihood of the risk occurring, and/or the impact the risk would have should it occur.

7

Step

Ensure the implementation of mitigation plans.

Responsible Party

Business Unit Head

Template/Guideline
Explanatory Notes

8

Step

Prepare a Procurement Plan using corporate web-based planning tool.

Responsible Party

Programme/DRR/Operations Manager/ Head of Procurement

Template/Guideline
Explanatory Notes

In particular, Programmes should define key procurement requirements, while Operations should determine appropriate procurement methods.


Use the web-based planning tool for this step.

9

Step

Review Procurement Risk Matrix and Procurement Plan

Responsible Party

Business Unit Head

Template/Guideline
Explanatory Notes

10

Step

Based on CO needs, provide guidance to the CO

Responsible Party

Office of Procurement/Bureau for Management Services

Template/Guideline
Explanatory Notes

11

Step

Approve project for submission to Commitment Control (if necessary steps have been taken to comply with policy and procurement needs have been satisfactorily addressed).

Responsible Party

Head of BU

Template/Guideline
Explanatory Notes

Use Finance Module of Quantum.
Regular updates of procurement plans may be necessary when:
1. New funds for the same project are received and programmed;
2. Budget revisions have to be made; or 
3. Change or re-alignment of project activities are needed.

12

Step

Ensure that the BU’s “Consolidated Procurement Plan” shall be updated whenever new projects are approved, and/or when the procurement plans for already approved projects are modified.

Responsible Party

DRR/OM/Head of Procurement

Template/Guideline
Explanatory Notes

The online tool provides real time access and updates.

13

Step

Hold programme / operations joint meetings on a regular basis as appropriate to monitor risks by going through questions of the Procurement Risk Assessment

Responsible Party

Head of BU

Template/Guideline
Explanatory Notes

For high-risk procurement

14

Step

Contact the Office of Procurement for advice and guidance

Responsible Party

Head of BU

Template/Guideline
Explanatory Notes

BUs are encouraged to inform the Office of Procurement when projects are categorized as “Complex Business Needs.”

15

Step

Provide tailored support

Responsible Party

PSU/BMS

Template/Guideline
Explanatory Notes

16

Step

Review of Procurement Forecasting and Delivery for all projects categorized as “Complex Business Needs”.

Responsible Party

Head of Programme and Operations Manager

Template/Guideline
Explanatory Notes

Office of Procurement /Bureau for Management Services codify case studies to enhance knowledge management on righ-risk and/or high volume procurement.

Business Continuity Planning

1

Step

Prepare/Review/Update Office/Unit/HQ NY Risk assessment

Responsible Party

BCP focal point

Template/Guideline
Explanatory Notes

- This includes Country Security Risk Assessment (SRM) prepared and approved by UN Security Management System in country.
- Risk Assessment should be annexed to the BCP.

2

Step

Prepare/Review/Update Office/Unit/HQ NY Business Impact Analysis (BIA)

Responsible Party

BCP focal point

Template/Guideline
Explanatory Notes

- Identify critical business functions and assess the impact from identified risks along with Recovery Time Objectives (RTO) of critical functions along with necessary ICT tools/equipment to continue these functions;
- Identify essential office/unit/bureau documents; keep hard and soft copies in off-site location/OneDrive;
- This is a collective exercise that is done in consultation with senior management;
- Assessment should be annexed to BCP.

3

Step

Prepare/review/update Office/Unit/Bureau BCP document

Responsible Party

BCP focal point

Template/Guideline
Explanatory Notes

- Based on the Risk Assessment and BIA, review/update existing BCP to ensure inclusion of most recent critical function and critical staffing list with alternates and their contact details;
- Pre-identify off-site location to ensure that in the event of an emergency, Office/Unit/Bureau can operate from the alternative site. Necessary power and ICT connectivity is essential including when/if working from home or from another agency office;
- ICT Disaster Recovery Plan is to be prepared.

4

Step

Share draft BCP with all supporting documents with BMS Directorate

Responsible Party

BCP focal point

Template/Guideline
Explanatory Notes

Via email

5

Step

BMS Directorate review and provide Office/Unit/Bureau any comments

Responsible Party
Template/Guideline
Explanatory Notes

 Via email

6

Step

 Approve/sign off BCP documents

Responsible Party

Head of Office/Unit/Bureau

Template/Guideline
Explanatory Notes

 - All supporting documents are to be annexed to the BCP.

7

Step

Arrange for BCP Test

Responsible Party

Head of Office/Unit/Bureau

Template/Guideline
Explanatory Notes

- BCP simulation exercise should test the viability of the identified critical functions and procedures in the way that they would be performed in a real crisis/critical incident;
- The test can be conducted to include Office/Unit/Bureau Crisis Management Plan, Business Continuity Plan, and/or ICT Disaster Recovery Plans (i.e. one or several components of the plan); 
- Lessons learnt should be drawn from the exercise and the BCP should be modified as necessary.

8

Step

Upload signed BCP and BCP test report

Responsible Party

BCP focal point

Template/Guideline
Explanatory Notes
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