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  - Standard Operating Procedure for Crisis Response and Recovery
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Programme and Project Management
Crisis Response
Financial Resources Management
Human Resources Management
Procurement
Partnerships
Administrative Services
Accountability
Information and Communications Technology
Security

Programme and Project Management

Programming Standards
Design
Implement
Close
- Close and Transition

Crisis Response

Standard Operating Procedure for Crisis Response and Recovery
- Standard Operating Procedure for Crisis Response and Recovery
Financial Resources for Response
- Allocation of TRAC 3 Resources for Crisis Engagements

Financial Resources Management

Inventory Management
- Inventory Management
Cash Banking and Investment
Financial Closure of Development Projects and Trust Funds
Financial Management and Implementation Modalities
Financial Operations Management
- Corporate Operations and Information Management
- Statutory Financial Reporting
Pipeline and Revenue Management
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Human Resources Management

Duties, Obligations and Privileges
- Standards of Conduct
  - UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
- Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
  - Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
Classification of Posts
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- Entitlement Travel
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Separation from Services
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Disciplinary Measures and Appeals
- UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
Non-Staff
Workforce Management
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- Performance Management
  - Performance Management and Development
  - Probation upon Appointment

Procurement

Procurement Overview
Procurement Strategy and Planning
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- Requisition and Procurement of Goods, Civil Works and Services
Sourcing of Suppliers
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Procurement Methods
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Innovation, CSO engagement
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Evaluation of Offers and Pre-award Negotiations
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Procurement Review Committees
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Construction Works
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Long Term Agreements (LTAs) and Cooperation with UN Entities
- Long Term Agreements (LTAs) and Cooperation with UN Entities

Partnerships

Managing Partnerships
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Private Sector
- Policy on Due Diligence and Partnerships with the Private Sector
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Foundations
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Administrative Services

Asset Management - Property, Plant and Equipment
Asset Management (Intangible Assets)
- Intangible Assets
Vehicle Management
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Lease Management (Premises and Equipment)
Management of Local Presences
- Establishing UNDP-supported presence outside a country office
- Closing a Local Presence
Duty Travel
Corporate Purchasing Card
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Accountability

Accountability System Policy
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Information Disclosure
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Internal Control Framework (ICF)
- Internal Control Framework
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Risk Management
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- Anti-Money Laundering and Countering the Financing of Terrorism Policy
Business Continuity Management
- Business Continuity Management
Delegation of Authorities
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Ethics
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Managing Prescriptive Content
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Information and Communications Technology

ICT Security
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Global Services
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Security

Framework of Accountability for Security
- Framework of Accountability for Security
Security Policy
- Security Policy
Commercial Air Travel Safety
- Commercial Air Travel Safety Guidelines

Home
Financial Resources Management
Cash Banking and Investment

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Inventory Management
- Inventory Management
Cash Banking and Investment
Financial Closure of Development Projects and Trust Funds
Financial Management and Implementation Modalities
Financial Operations Management
- Corporate Operations and Information Management
- Statutory Financial Reporting
Pipeline and Revenue Management
Expense Management
Resource Planning and Cost Recovery
Working with External Auditors
- Working with External Auditors

Policy updates

Management of Cash Planning/Forecasting of Cash Flows 2 December 2024 Cash Management	The policy has been updated with the following changes: Introduction of a new rule of 5% of imprest level added to the current threshold of $50,000 for acceptance of local receipts with the following revised wording: “Country offices (COs) may accept the cumulative of all receipts, up to equivalent USD 50,000 monthly or 5% of their established imprest level, whichever is higher, without prior authority from Treasury, provided the receipt of funds locally will not create or add to an accumulation of non-convertible or convertible bank balances in their local bank accounts.” The ... The policy has been updated with the following changes: Introduction of a new rule of 5% of imprest level added to the current threshold of $50,000 for acceptance of local receipts with the following revised wording: “Country offices (COs) may accept the cumulative of all receipts, up to equivalent USD 50,000 monthly or 5% of their established imprest level, whichever is higher, without prior authority from Treasury, provided the receipt of funds locally will not create or add to an accumulation of non-convertible or convertible bank balances in their local bank accounts.” The higher of the two figures will be the threshold of reporting to Treasury if an exceptional approval from Treasury is required from the CO for accepting local receipts. Expansion of the scope of currencies to USD and EUR, as long as these are received locally in the country office bank accounts. Clarification to apply the cost of currency conversion to the respective projects. Other minor editorial changes. EXPAND
Handling of Cash and Receipts Treasury 30 September 2024 Cash Management	The policy has been updated in para. 5 to clarify the link with the Management of Cash Planning/Forecasting of Cash Flows policy which specifies the amounts of payments that offices can receive locally directly from the agencies.
Designation and Responsibilities of Signatories 21 November 2023 Banking Arrangement	The Designation and Responsibilities of Signatories policy document, as well as the Delegation of Signatories procedure and the Designating Signatories for Zero Balance Accounts procedure have been updated to clarify who transactional signers are and that a UNDP bank account without any transactional signers can be allowed under UNDP’s Financial Regulations and Rules.
Disbursing Funds (Making Payments) \| Prepayments \| Regular Maintenance Accounts Payable \| Refunds to Donors \| Financial Statements \| Record Retention, Data Security and Contingency \| Certified Financial Reports \| Maintenance and Usage of Chart of Accounts \| Core Contributions \| Non-Core Contributions \| Revenue Management for Joint Programming \| US Letter of Credit (LOC) Agreements \| Accounts Receivable \| Government Contribution to Local Office Costs (GLOC) from LIC and MIC \| Inventory Management \| Designation and Responsibilities of Signatories \| Establishment and Use of Electronic Banking Systems \| Opening and Closing of Bank Accounts \| Cash Operations \| Petty Cash Fund for Management Project (PCF) \| Project Cash Advance (PCA) \| Project Cash on Hand for DIM Projects (PCH) \| Bank Account Reconciliation \| Management of Cash Planning/Forecasting of Cash Flows \| Management of Zero-Balance Account System \| UNFCU Share Account Management \| Supplier Banking Information Setup for IBAN \| Electronic Funds Transfer Standards \| Management of Petty Cash \| Handling of Cash and Receipts Treasury \| Project Petty Cash Fund (PPCF) \| GMS Fee Set-up and Collection \| Universal Price List (UPL) and Local Price List (LPL) \| Multiple Funding Lines for Positions \| Use of UPL and LPL \| Harmonized Conceptual Funding Framework and Cost Recovery Methodology \| Cost Recovery from Other Resources - GMS \| Expenditure of Income Accrued from Cost Recovery \| Government Contributions from Net Contributing Countries (NCCs) and High Middle-Income Countries (High-MICs) \| Planning and Paying for Delivery Enabling Services to Projects \| Service Clearing Account (SCA): Charging, Billing and Fee Collection \| UN Agency Services \| Pass-Through Fund Management: UNDP as a Participating UN Organization \| Parallel Fund Management \| Pass-Through Fund Management: UNDP as a Participating UN Organization \| Pass-Through Management: UNDP as Administrative Agent (AA) \| Pooled Fund Management Disbursing Funds (Making Payments) \| Prepayments \| Regular Maintenance Accounts Payable \| Refunds to Donors \| Financial Statements \| Record Retention, Data Security and Contingency \| Certified Financial Reports \| Maintenance and Usage of Chart of Accounts \| Core Contributions \| Non-Core Contributions \| Revenue Management for Joint Programming \| US Letter of Credit (LOC) Agreements \| Accounts Receivable \| Government Contribution to Local Office Costs (GLOC) from LIC and MIC \| Inventory Management \| Designation and Responsibilities of Signatories \| Establishment and Use of Electronic Banking Systems \| Opening and Closing of Bank Accounts \| Cash Operations \| Petty Cash Fund for Management Project (PCF) \| Project Cash Advance (PCA) \| Project Cash on Hand for DIM Projects (PCH) \| Bank Account Reconciliation \| Management of Cash Planning/Forecasting of Cash Flows \| Management of Zero-Balance Account System \| UNFCU Share Account Management \| Supplier Banking Information Setup for IBAN \| Electronic Funds Transfer Standards \| Management of Petty Cash \| Handling of Cash and Receipts Treasury \| Project Petty Cash Fund (PPCF) \| GMS Fee Set-up and Collection \| Universal Price List (UPL) and Local Price List (LPL) \| Multiple Funding Lines for Positions \| Use of UPL and LPL \| Harmonized Conceptual Funding Framework and Cost Recovery Methodology \| Cost Recovery from Other Resources - GMS \| Expenditure of Income Accrued from Cost Recovery \| Government Contributions from Net Contributing Countries (NCCs) and High Middle-Income Countries (High-MICs) \| Planning and Paying for Delivery Enabling Services to Projects \| Service Clearing Account (SCA): Charging, Billing and Fee Collection \| UN Agency Services \| Pass-Through Fund Management: UNDP as a Participating UN Organization \| Parallel Fund Management \| Pass-Through Fund Management: UNDP as a Participating UN Organization \| Pass-Through Management: UNDP as Administrative Agent (AA) \| Pooled Fund Management EXPAND 9 January 2023 Expense Management \| Financial Closure of Development Projects and Trust Funds \| Statutory Financial Reporting \| Corporate Operations and Information Management \| Regular Resources \| Other Resources \| Inventory Management \| Banking Arrangement \| Cash Arrangement \| Cash Management \| Enterprise Solutions \| Cost Recovery from Programmes funded by Regular and Other Resources \| Direct Project Costing \| UN Agency Services \| Joint Programming	The following policies and procedures have been updated to reflect UNDP's transition to its new cloud-based management platform Quantum in January 2023, replacing its previous ATLAS system. Expense Management Disbursing Funds (Making Payments) (policy and procedures)Prepayments (policy and procedures)Regular Maintenance Accounts Payable (policy and procedures) Financial Closure of Development Projects and Trust FundsRefunds to Donors (policy only) Financial Operations ManagementFinancial Statements (policy only)Record Retention, Data Security and Contingency (policy only)Certified Financial ... The following policies and procedures have been updated to reflect UNDP's transition to its new cloud-based management platform Quantum in January 2023, replacing its previous ATLAS system. Expense Management Disbursing Funds (Making Payments) (policy and procedures)Prepayments (policy and procedures)Regular Maintenance Accounts Payable (policy and procedures) Financial Closure of Development Projects and Trust FundsRefunds to Donors (policy only) Financial Operations ManagementFinancial Statements (policy only)Record Retention, Data Security and Contingency (policy only)Certified Financial Reports (policy only)Maintenance and usage of Chart of Accounts (policy and procedures) Pipeline and Revenue ManagementCore Contributions (policy and procedures)Non-Core Contributions (policy and procedures)Revenue Management for Joint Programming (policy only)US Letter of Credit (LOC) Agreements (policy and procedures)Accounts Receivable (policy only)Government Contribution to Local Office Costs (GLOC) from LIC and MIC (policy and procedures) Inventory Management Inventory Management (policy and procedures) Cash Banking and InvestmentDesignation and Responsibilities of Signatories (policy and procedures)Establishment and Use of Electronic Banking Systems (policy and procedures)Opening and Closing of Bank Accounts (policy and procedures)Cash Operations (policy only)Petty Cash Fund for Management Project (PCF) (policy and procedures)Project Cash Advance (PCA) (policy and procedures)Project Cash on Hand for DIM Projects (PCH) (policy only)Bank Account Reconciliation (policy and procedures)Management of Cash Planning/Forecasting of Cash Flows (policy and procedures)Management of Zero-Balance Account System (procedures only)UNFCU Share Account Management (policy and procedures)Supplier Banking Information Set-up for IBAN (procedures only)Electronic Funds Transfer Standards (policy only in ICT section)Management of Petty Cash (policy only) Handling of Cash and Receipts Treasury (policy and procedures)Project Petty Cash Fund (PPCF) (policy and procedures) Resource Planning and Cost RecoveryGMS Fee Set-up and CollectionUniversal Price List (UPL) and Local Price List (LPL) (policy and procedures)Multiple Funding Lines for Positions (policy and procedures)Use of UPL and LPL (policy and procedures)Harmonized Conceptual Funding Framework and Cost Recovery MethodologyCost Recovery from Other Resources - GMSExpenditure of Income Accrued from Cost RecoveryGovernment Contributions from Net Contributing Countries (NCCs) and High Middle-Income Countries (High-MICs)Planning and Paying for Delivery Enabling Services to Projects (procedures only)Service Clearance Account (SCA), Charging, Billing and Fee Collection (policy and procedures)UN Agency Services (policy and procedures) Financial Management and Implementation ModalitiesPass-Through Fund Management: UNDP as a Participating UN Organization (policy only)Parallel Fund Management (policy only)Pass-Through Fund Management: UNDP as a Participating UN Organization (policy only)Pass-Through Management: UNDP as Administrative Agent (AA) (policy only)Pooled Fund Management (policy and procedures) EXPAND
Project Petty Cash Fund (PPCF) \| Project Cash on Hand for DIM Projects (PCH) \| Bank Account Reconciliation \| Government Local Office Cost (GLOC) Valuation of the In-Kind Contribution \| Safe Management \| Supplier Management \| Working with External Auditors Project Petty Cash Fund (PPCF) \| Project Cash on Hand for DIM Projects (PCH) \| Bank Account Reconciliation \| Government Local Office Cost (GLOC) Valuation of the In-Kind Contribution \| Safe Management \| Supplier Management \| Working with External Auditors EXPAND 7 February 2022 Cash Arrangement \| Cash Management \| Regular Resources \| Expense Management \| Working with External Auditors	The following policies are now available in French. To access the content, click on the French language tab of the respective policy page: 1. Project Petty Cash Fund (PPCF). 2. Project Cash on Hand for DIM Projects (PCH). 3. Bank Account Reconciliation. 4. Government Local Office Cost (GLOC) Valuation of the In-Kind Contribution. 5. Safe Management. 6. Creating and Approving Vendors. 7. Handling Cash and Receipts. 8. Working with External Auditors.

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Policy Areas

Cash Banking and Investment

Management of Cash Planning/Forecasting of Cash Flows

Handling of Cash and Receipts Treasury

Designation and Responsibilities of Signatories