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About the Portal

UNDP's Programme and Operations Policies and Procedures portal is accessible to UNDP and external users. It offers a modern user interface, improved searchability, multilingual capabilities, and much more. Below is an overview of how to get the most out of the features the portal has to offer.

How to access the UNDP Programme and Operations Policies and Procedures portal?

The UNDP Programme and Operations Policies and Procedures portal is accessible to all users through popp.undp.org and through UNDP’s website. UNDP users can also access the portal through the UNDP intranet and should log in using their UNDP credentials to access additional functionalities including personalization features, policy alerts when a policy is updated, and ability to pin relevant policies.

Improved navigation and design

The navigation experience presents the user with a complete picture of what is available on the portal. The top navigation bar allows the user to quickly access the content they are looking for, including Policy Areas, What's New, Index, Glossary and Favorites (available to logged UNDP users), wherever the user is on the portal. The portal’s content is available in English, French and Spanish, and users can switch between the three languages at any time using the language toggle in the top navigation bar. The portal's footer provides quick links to the About the Portal, Contact Us and Terms of Use pages for additional support and to UNDP’s social media platforms.

Enhanced presentation of policy categories

Users can easily and quickly access the ten policy areas from the homepage and navigation bar. Each is divided into chapters and subchapters that connect users to the specific policy page they need.

The policy pages provide detailed information about the policy, including its effective and planned review dates, version number, policy focal point and the latest policy updates. Additionally, users can access the policy document, relevant regulations and rules, and the procedures related to the specific policy by viewing these on screen or downloading them to their local device.  

Searching across the portal

The portal offers a comprehensive search function with various filter options so that users can more efficiently find the information they are looking for. A robust and intuitive search bar, accessible across the portal, provides users with predictive text capabilities so they can quickly find the information they need. This means an auto-suggestion drop-down appears as users type, listing related POPP content that matches the word or content they are searching for.It also offers users the possibility to search for two or more similar concepts to find results and/or exclude keywords for a more focused search, saving them time and effort. Users can choose whether to search only within document titles (Title) or across the full text of every document (Full Text), and control how their keywords are matched using the “Exact Match”, “All Words (AND)” or “Any Word (OR)” options. For example, if a user is searching for information on "manage" and "change", they can choose the "Exact Match" filter to find a specific policy or select "All Words (AND)" or "Any Word (OR)" to get results containing both concepts across the entire portal. 

Users can also sort results by relevance, effective date or alphabetical order, and narrow them using filters for policy area, chapter, sub-chapter, policy page, document type (Policy, Template, Guide, Visual Guide or Regulations and Rules), procedure and effective date. Each filter uses checkboxes, so users can select several values at once. For example, combining two policy areas or document types in a single search.

Index and Glossary

Improved filter options are available through the dedicated Index and Glossary pages. The Index page provides quick access to 280 policy pages. The Glossary page contains important terms related to UNDP policies and is regularly updated. Both the Index and Glossary pages are arranged alphabetically and can be filtered by policy area, chapter, sub-chapter, and policy page.Access the Index and Glossary pages through the navigation bar or scroll down to the additional resources section on the homepage. 

Stay updated with the latest policy modifications

The "What's New" section on the portal homepage gives users an overview of new or updated policies and announcements. Current and past announcements are also available under the "See All" button, which opens the full What’s New page. Users can look up announcements with the search bar and its auto-suggestions, narrow them using the same multi-select filter facets (policy area, chapter, sub-chapter and policy page), and sort them by date or alphabetically.

Support with accessing or using the portal

For issues with accessing the portal or for questions related to UNDP's policies, procedures, rules, or guidelines, please click on the "Contact Us" link in the portal’s footer to contact UNDP through popp.feedback@undp.org.