Knowledge Product Production and Quality Assurance

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  - Standard Operating Procedure for Crisis Response and Recovery
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Programme and Project Management
Crisis Response
Financial Resources Management
Human Resources Management
Procurement
Partnerships
Administrative Services
Accountability
Information and Communications Technology
Security

Programme and Project Management

Programming Standards
Design
Implement
Close
- Close and Transition

Crisis Response

Standard Operating Procedure for Crisis Response and Recovery
- Standard Operating Procedure for Crisis Response and Recovery
Financial Resources for Response
- Allocation of TRAC 3 Resources for Crisis Engagements

Financial Resources Management

Inventory Management
- Inventory Management
Cash Banking and Investment
Financial Closure of Development Projects and Trust Funds
Financial Management and Implementation Modalities
Financial Operations Management
- Corporate Operations and Information Management
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Pipeline and Revenue Management
Expense Management
Resource Planning and Cost Recovery
Working with External Auditors
- Working with External Auditors

Human Resources Management

Duties, Obligations and Privileges
- Standards of Conduct
  - UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
- Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
  - Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
Classification of Posts
- Job Evaluation
Salaries and Related Allowances
Appointment and Promotion
Annual and Special Leave
Social Security
Travel and Removal Expenses
- Entitlement Travel
- Relocation Shipment
  - Relocation Shipment
Separation from Services
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- Types of Separation
Disciplinary Measures and Appeals
- UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
Non-Staff
Workforce Management
- Organizational Unit Restructuring
  - Organizational Unit Restructuring
- Performance Management
  - Performance Management and Development
  - Probation upon Appointment

Procurement

Procurement Overview
Procurement Strategy and Planning
- Procurement Forecasting and Delivery
- Transactional Procurement Strategies and Procurement Planning
Requisition
- Requisition and Procurement of Goods, Civil Works and Services
Sourcing of Suppliers
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Procurement Methods
- Procurement Methods
Innovation, CSO engagement
Solicitation Process
Evaluation of Offers and Pre-award Negotiations
- Evaluation of Offers
- Pre-Award Negotiations
Procurement Review Committees
- Procurement Oversight and Procurement Review Committees
Award and Management of Contract
Construction Works
- Construction Works
Individual Contract
- Individual Contract
Long Term Agreements (LTAs) and Cooperation with UN Entities
- Long Term Agreements (LTAs) and Cooperation with UN Entities

Partnerships

Managing Partnerships
- Managing Partnerships
Private Sector
- Policy on Due Diligence and Partnerships with the Private Sector
- Private Sector Partnerships
Foundations
- Foundations

Administrative Services

Asset Management - Property, Plant and Equipment
Asset Management (Intangible Assets)
- Intangible Assets
Vehicle Management
- Vehicle Management
Lease Management (Premises and Equipment)
Management of Local Presences
- Establishing UNDP-supported presence outside a country office
- Closing a Local Presence
Duty Travel
Corporate Purchasing Card
- Corporate Purchasing Card

Accountability

Accountability System Policy
- Accountability System Policy
Information Disclosure
- Information Disclosure
Internal Control Framework (ICF)
- Internal Control Framework
- Anti-Fraud Policy
Risk Management
- Enterprise Risk Management
- Anti-Money Laundering and Countering the Financing of Terrorism Policy
Business Continuity Management
- Business Continuity Management
Delegation of Authorities
- Delegation of Authorities
- Participation and Role of UNDP Delegates at Major International Conferences and Events
Ethics
Evaluation
- Evaluation Policy
Managing Prescriptive Content
- Managing Prescriptive Content

Information and Communications Technology

ICT Security
ICT Oversight
- Change Control and Release Management Standards
Enterprise Solutions
Global Services
- UNDP ICT Standards

Security

Framework of Accountability for Security
- Framework of Accountability for Security
Security Policy
- Security Policy
Commercial Air Travel Safety
- Commercial Air Travel Safety Guidelines

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Knowledge Product Production and Quality Assurance

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Latest updates

March 15, 2019 -

The new Knowledge Product Production and Quality Assurance policy has been published under the Programming Standards chapter of the PPM. The policy and procedures apply to all knowledge products produced by UNDP where UNDP is a co-author. They also introduce a new

March 15, 2019 -

The new Knowledge Product Production and Quality Assurance policy has been published under the Programming Standards chapter of the PPM. The policy and procedures apply to all knowledge products produced by UNDP where UNDP is a co-author. They also introduce a new online processand requirements for the publication of knowledge products, while shortening the steps required for clearance. In addition to the policy and procedures, the related guidelines: Knowledge Product Production Guidelines have been published in the procedures. The document offers in-depth information on different knowledge product types, life cycle steps, production processes, and quality assurance standards.

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Policies

Main Policy

Knowledge Product Production and Quality Assurance

DOCX (135.95 KB)

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Procedures

Main Procedures

1	Step Product Design	Responsible Party Issuing Office	Template/Guideline Knowledge Product Production Guidelines Download	Explanatory Notes The issuing office identifies the need and elaborates the necessary details (intended impact, target audience, budget, roll out plans, etc.) to guarantee that the knowledge product is clearly justified, targeted and impactful. These details will be submitted in Form 1 of the online assessment as per step 1.1 of these procedures. For further information on knowledge product types, life cycle steps, production processes, and quality assurance standards, please see the Knowledge Product Production Guidelines.
1.1	Step Submit Product Details (Online)	Responsible Party	Template/Guideline Step 1 of the online assessment	Explanatory Notes The focal point submits the new publication for approval. The focal point inputs in the online quality assurance form the justification for the product, the audience, the budget and other product details. See form sample.
1.2	Step Approve product design	Responsible Party	Template/Guideline	Explanatory Notes After the submission of Step 1 by the Focal Point, an email soliciting the approval of the new knowledge product is sent to the Approver. The Approver follows the link on the email to the online form and approve the knowledge product details or rejects it. If it is approved, the knowledge product can then be completed by the Issuing Office. If the form is rejected, the workflow resumes from step 1.1., where the Knowledge Product Focal Point will review and address the Approver’s comments.
2.0	Step Produce the knowledge product	Responsible Party Issuing Office	Template/Guideline	Explanatory Notes Following the approval of the knowledge product and its details, the issuing office can proceed to produce the product. All products, once finalized in draft, should be subject to critical review. The product’s type determines the nature of the review, the composition of the reviewers and whether an external review is called for.
2.1	Step Assess quality standards (online)	Responsible Party	Template/Guideline Step 2 of the online assessment	Explanatory Notes Clearing a knowledge product for publication is to certify that the product meets the quality standards set at Step 2 of the online quality assurance forms. This step is completed on the Knowledge Products Quality Assessment site.
2.2	Step Clearance for publication	Responsible Party	Template/Guideline Step 2 of the online assessment	Explanatory Notes Following the inputs submitted by the Focal Point on the online quality assurance forms, the Approver receives an email notification soliciting the clearance of the form. The email notification will lead to an online form for final certification that the product meets the quality assurance. The Approver can either “approve” or “reject” the details in the forms. If the submission is cleared, it will be uploaded first internally (step 3) and subsequently issued on www.undp.org (and any of the appropriate regional and country sub sites) If the form is rejected, the workflow resumes at step 2.1 of these procedures. The Knowledge Product Focal Point then reviews the Approver’s comments and corrects the issue.
3.0	Step Upload the knowledge product	Responsible Party	Template/Guideline Step 3 of the online quality assurance	Explanatory Notes Following the Approver's clearance of the knowledge product, the Focal Point will complete “Step 3” of the online quality assurance form. This step is to guarantee that the product details, clearance process, and product itself are documented and uploaded for storage and audit purposes.
3.1	Step Publish the knowledge product	Responsible Party	Template/Guideline	Explanatory Notes The KM Team (knowledge@undp.org) assists the Issuing Offices and Knowledge Product Focal Points in publishing quality approved knowledge products on UNDP’s public site.
3.2	Step Roll out the product	Responsible Party Issuing Office	Template/Guideline	Explanatory Notes The issuing office will continue to communicate and roll out plans as indicated in the product’s strategy and details.
4.0	Step Track product’s performance and impact	Responsible Party Knowledge Product Focal Point and Issuing Office	Template/Guideline Knowledge Product Report on Power BI	Explanatory Notes Track and Monitor the impact of the knowledge product. Consult the Knowledge Product Report (Power BI) User Guide.

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