Resource Planning and Cost Recovery

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Policy Areas

Programme and Project Management
Crisis Response
- Standard Operating Procedure for Crisis Response and Recovery
  - Standard Operating Procedure for Crisis Response and Recovery
- Financial Resources for Response
  - Allocation of TRAC 3 Resources for Crisis Engagements
Financial Resources Management
Human Resources Management
Procurement
Partnerships
Administrative Services
Accountability
Information and Communications Technology
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Programme and Project Management
Crisis Response
Financial Resources Management
Human Resources Management
Procurement
Partnerships
Administrative Services
Accountability
Information and Communications Technology
Security

Programme and Project Management

Programming Standards
Design
Implement
Close
- Close and Transition

Crisis Response

Standard Operating Procedure for Crisis Response and Recovery
- Standard Operating Procedure for Crisis Response and Recovery
Financial Resources for Response
- Allocation of TRAC 3 Resources for Crisis Engagements

Financial Resources Management

Inventory Management
- Inventory Management
Cash Banking and Investment
Financial Closure of Development Projects and Trust Funds
Financial Management and Implementation Modalities
Financial Operations Management
- Corporate Operations and Information Management
- Statutory Financial Reporting
Pipeline and Revenue Management
Expense Management
Resource Planning and Cost Recovery
Working with External Auditors
- Working with External Auditors

Human Resources Management

Duties, Obligations and Privileges
- Standards of Conduct
  - UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
- Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
  - Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
Classification of Posts
- Job Evaluation
Salaries and Related Allowances
Appointment and Promotion
Annual and Special Leave
Social Security
Travel and Removal Expenses
- Entitlement Travel
- Relocation Shipment
  - Relocation Shipment
Separation from Services
- Entitlements upon Separation
- Types of Separation
Disciplinary Measures and Appeals
- UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
Non-Staff
Workforce Management
- Organizational Unit Restructuring
  - Organizational Unit Restructuring
- Performance Management
  - Performance Management and Development
  - Probation upon Appointment

Procurement

Procurement Overview
Procurement Strategy and Planning
- Procurement Forecasting and Delivery
- Transactional Procurement Strategies and Procurement Planning
Requisition
- Requisition and Procurement of Goods, Civil Works and Services
Sourcing of Suppliers
- Sourcing and Market Research
- Vendor Sanctions
Procurement Methods
- Procurement Methods
Innovation, CSO engagement
Solicitation Process
Evaluation of Offers and Pre-award Negotiations
- Evaluation of Offers
- Pre-Award Negotiations
Procurement Review Committees
- Procurement Oversight and Procurement Review Committees
Award and Management of Contract
Construction Works
- Construction Works
Individual Contract
- Individual Contract
Long Term Agreements (LTAs) and Cooperation with UN Entities
- Long Term Agreements (LTAs) and Cooperation with UN Entities

Partnerships

Managing Partnerships
- Managing Partnerships
Private Sector
- Policy on Due Diligence and Partnerships with the Private Sector
- Private Sector Partnerships
Foundations
- Foundations

Administrative Services

Asset Management - Property, Plant and Equipment
Asset Management (Intangible Assets)
- Intangible Assets
Vehicle Management
- Vehicle Management
Lease Management (Premises and Equipment)
Management of Local Presences
- Establishing UNDP-supported presence outside a country office
- Closing a Local Presence
Duty Travel
Corporate Purchasing Card
- Corporate Purchasing Card

Accountability

Accountability System Policy
- Accountability System Policy
Information Disclosure
- Information Disclosure
Internal Control Framework (ICF)
- Internal Control Framework
- Anti-Fraud Policy
Risk Management
- Enterprise Risk Management
- Anti-Money Laundering and Countering the Financing of Terrorism Policy
Business Continuity Management
- Business Continuity Management
Delegation of Authorities
- Delegation of Authorities
- Participation and Role of UNDP Delegates at Major International Conferences and Events
Ethics
Evaluation
- Evaluation Policy
Managing Prescriptive Content
- Managing Prescriptive Content

Information and Communications Technology

ICT Security
ICT Oversight
- Change Control and Release Management Standards
Enterprise Solutions
Global Services
- UNDP ICT Standards

Security

Framework of Accountability for Security
- Framework of Accountability for Security
Security Policy
- Security Policy
Commercial Air Travel Safety
- Commercial Air Travel Safety Guidelines

Home
Financial Resources Management
Resource Planning and Cost Recovery

Main navigation

Inventory Management
- Inventory Management
Cash Banking and Investment
Financial Closure of Development Projects and Trust Funds
Financial Management and Implementation Modalities
Financial Operations Management
- Corporate Operations and Information Management
- Statutory Financial Reporting
Pipeline and Revenue Management
Expense Management
Resource Planning and Cost Recovery
Working with External Auditors
- Working with External Auditors

Visual Guides

The Visual Guide to UNDP Cost Recovery provides an overall understanding of the procedures to recover costs for UNDP for delivery enabling services, general management support and UN agency services. The visual guide provides an overview of the process flow steps of all procedures, as well as the tools and guidance for cost recovery in UNDP with links to the relevant cost recovery resources in the POPP for each process flow step.

Delivery enabling services (formerly DPC) are when a project activity entails functions which require UNDP staff for effective execution, but full-time staff is not warranted, the project may source such services from UNDP staff not directly employed for the project, located in the Country Office, or in any other UNDP location. A project may also share personnel costs on any contractual modality for shared services in the office.

General Management Support (GMS) charges cover the costs to the organization that are not directly attributable to specific projects or services, but are necessary to fund the corporate structures, management and oversight costs of the organization.

UN agency services are services that UN entities may request from UNDP, driven by UN entities’ various needs at country, regional and global levels.

Policy updates

UN Agency Services 30 September 2024 UN Agency Services	The UNDP Service Level Agreement (SLA) template has been updated as follows: Paragraph 3 has been expanded to state that services provided under the SLA do not include the conducting of investigations related to the contractors, personnel or staff under a UNDP Letter of Agreement (LoA) with services limited to the Client related to or arising from any of the services provided. The paragraph further indicates that if the client requests incidental legal and or investigations services, and UNDP agrees to provide them, these services will be subject to full cost recovery plu ... The UNDP Service Level Agreement (SLA) template has been updated as follows: Paragraph 3 has been expanded to state that services provided under the SLA do not include the conducting of investigations related to the contractors, personnel or staff under a UNDP Letter of Agreement (LoA) with services limited to the Client related to or arising from any of the services provided. The paragraph further indicates that if the client requests incidental legal and or investigations services, and UNDP agrees to provide them, these services will be subject to full cost recovery plus reimbursement of all actual costs and expenses incurred by UNDP, without the need for a separate agreement. Paragraph 4 has been expanded to specify: 1) Appendix I to the SLA template shall apply to Partner Personnel Services Agreement (PPSA) services only; 2) In the event of a conflict between any term of Appendix I and the main body of the SLA, Appendix I shall prevail with respect to such PPSA services only. Paragraph 5 has been updated to clarify that a request or requests for PPSA services shall be processed in accordance with Appendix I. Paragraph 6 has noted options for the calculation of direct cost recovery: UPL/LPL, GSSC Cost Recovery List, or the cost recovery rates for PPSA services as indicated in Appendix I. EXPAND
Use of UPL and LPL 19 January 2024 Direct Project Costing	Further guidance on preparing service bills to projects and recovering service costs (DES/DPC) is now available. The Zero Dollar Invoice (ZDI) shall be used for initial entries and subsequent correcting entries shall be done in the original invoices. The following user guides are now published in the procedure steps: Step 8 – User Guide on DES (DPC) Entries in Quantum: How to perform invoice adjustment on processed PO invoice, How to adjust Distribution information (or COA) and Project Segment in Non-PO Invoices. Step 9 – Guidance on DPC Exception Report
Service Clearing Account (SCA): Charging, Billing and Fee Collection 18 December 2023 UN Agency Services	The SCA dashboard has been linked in a new step 9 of the UN Agency Services Procedure. Country offices and business units can now monitor and resolve the SCA rejections in a timely manner.
UN Agency Services 18 December 2023 UN Agency Services	The SCA dashboard has been linked in a new step 9 of the UN Services Procedure. Country offices and business units can now monitor and resolve the SCA rejections in a timely manner.
GMS Fee Set-up and Collection 19 July 2023 Cost Recovery from Programmes funded by Regular and Other Resources	The Guidance Note on GMS Setup in Quantum has been revised to provide further details on Internal Funding (e.g. ASL Fund 11507, UNDP Fund 30084) that should set to enable the burdening and that the Zero-Dollar Invoice should be used to adjust under/over-charged GMS due to exchange rate differences. The revised Guidance Note on GMS Setup in Quantum has been published in Step 2 and Step 6 of the GMS Fee Set-up and Collection procedure.

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Policy Areas

Programme and Project Management

Crisis Response

Financial Resources Management

Human Resources Management

Procurement

Partnerships

Administrative Services

Accountability

Information and Communications Technology

Security

Resource Planning and Cost Recovery

Visual Guide to UNDP Cost Recovery

Visual Guide to UNDP Cost Recovery Business Process: Delivery Enabling Services (formerly DPC)

Visual Guide to UNDP Cost Recovery Business Process: General Management Support (GMS)

Visual Guide to UNDP Cost Recovery Business Process: UN Agency Services

UN Agency Services

Use of UPL and LPL

Service Clearing Account (SCA): Charging, Billing and Fee Collection

UN Agency Services

GMS Fee Set-up and Collection