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Supplementary Protocols for Crisis Contexts

The Supplementary Protocols complement the updated SOP for Crisis Response and Recovery to address crisis more holistically at an organizational level and are published as a related policy in the SOP for Crisis Response and Recovery policy page. The Supplementary Protocols address crisis more holistically at an organizational level, as defined in UNDP’s Crisis Offer, including through investing more in Anticipation & Prevention of crisis (“Getting ahead of the crisis curve”), and through providing more sustained and predictable corporate engagement in Protracted & Fragile contexts (“Breaking the cycle of fragility”) – key aspects of the Crisis Offer that were premised strongly on feedback from UNDP Country Offices during its formulation. The protocols were developed through distilling lessons from 17 UNDP priority countries over the past 18 months, guiding UNDP’s response in Anticipate & Prevent settings and in Fragile & Protracted contexts. The protocols apply to country specific as well as to sub-regional engagements and are fully aligned with UNDP’s Enterprise Risk Management policy.

Document Type

Policy

Effective Date

Nov 06, 2023

Planned Review Date

Nov 06, 2026

Published in:

Standard Operating Procedure for Crisis Response and Recovery

Effective Date

Nov 22, 2023

Summary of Changes

The Crisis Response and Recovery SOP has been updated as follows:

  • The revised SOP document is aligned to UNDP’s Crisis Offer along with new terminologies and structures in UNDP’s Crisis Bureau.
  • Roles and responsibilities are clarified for all those involved in UNDP’s Crisis Board and Crisis Management Support Team (CMST).
  • A specific timeline (6 months) has been established to close the phase of corporate support to a crisis response from the UNDP’s Crisis Bureau’s side.
  • An overview of the Crisis Response and Recovery Process has been added as an annex.
  • Communication, partner engagement and resource mobilization sections have been revised and key communication actions and messages were added as annex.
  • Operations sections have been reviewed and aligned with recent organizational changes, and additional measures to fast-track implementation have been added.

The Supplementary Protocols for Crisis Contexts complement the updated SOPs for Immediate Crisis Response to address crisis more holistically at an organizational level and are published as a related policy. The Supplementary Protocols were developed through distilling lessons from 17 UNDP priority countries over the past 18 months, guiding UNDP’s response in Anticipate & Prevent settings and in Fragile & Protracted contexts. The protocols are fully aligned with UNDP’s Enterprise Risk Management policy.

Standard Operating Procedure for Crisis Response and Recovery

The SOP for Crisis Response and Recovery aims to provide a robust institutional and operational framework so that critical decisions and actions can be taken quickly in response to crisis situations at country, regional or global level. The SOP also aims to ensure a transparent and fast process for Country Offices to request and receive critical corporate assistance to respond to a crisis and initiate early recovery activities. The SOP is fully aligned with UNDP’s Crisis Offer and not only regulates UNDP’s engagement in response and recovery contexts, but also defines our approach to crisis anticipation and/ or prevention as well as our support mechanism in protracted and fragile settings.

Document Type

Policy

Effective Date

Nov 06, 2023

Planned Review Date

Nov 06, 2026

Published in:

Closing a local presence

Document Type

Policy

Effective Date

Jul 25, 2016

Planned Review Date

Jan 09, 2026

Published in:

Managing Risks Across UNDP Programming and Operations: Guidance Note

This guidance note aims to clarify UNDP’s approach to Enterprise Risk Management (ERM) in practical terms. It is intended for both programming and operational staff to ensure a shared understanding of UNDP’s risk management methodology across all levels and types of risk. More detailed guidance and tools related to particular types of risk are supplemental to this note and brought together in UNDP's Enterprise Risk Management (ERM) Toolkit Platform.

Document Type

Guide

Effective Date

Oct 01, 2025

Published in:

Individual Contract

Effective Date

Nov 08, 2023

Summary of Changes

This update is to alert all UNDP country offices and business units that following the introduction of the I-PSA and the N-PSA which replaced all international and local individual contracts as of 31 March 2022, except those which are of lumpsum deliverable-based arrangements, the use of individual contracts is restricted to lump-sum deliverable-based arrangements only. However, the Individual Contract policy is still available in its current form, covering both daily and lump-sum based individual contracts for use by all other UN Agencies until 31 December 2024.

Multi-Country and South-South Cooperation Projects

Effective Date

Nov 03, 2023

Summary of Changes

Paragraph 3 of the Multi-country and South-South Cooperation Projects policy has been updated to include the guidance document: Considerations for South-South Cooperation Design, Implementation and Documentation which provides guidance for the formulation, activities, monitoring and evaluation of UNOSSC South-South projects. The guidance document aims to support teams wishing to explore one or more topics in the mainstreaming of South-South cooperation and is also linked in Step 1.0 of the Multi-Country and South-South Cooperation Projects Procedures.

Multi-Country and South-South Cooperation Projects

Effective Date

Jan 18, 2023

Summary of Changes

The policy and procedures have been updated to reflect UNDP's transition to its new cloud-based management platform Quantum in January 2023, replacing its previous ATLAS system.

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