Change control defines how changes to ICT systems and infrastructure can be implemented and released into a live environment. This process exists in the context of ICT governance, as defined in the IM Strategy.
A comprehensive Change Control and Release Management process minimizes risks involved in introducing changes and it becomes a method of communication between stakeholders – the person requesting a change, the Change Control Manager and the team building the change.
According to Rule 121.01 paragraph (a) of the UNDP Financial regulations and Rules (as amended on January 1, 2012), the Chief Procurement Officer of UNDP is accountable to the Administrator for all procurement functions of UNDP for all its locations, except for those procurement actions governed by paragraph (c). The Chief Procurement Officer may further delegate authority to staff at headquarters and other locations, as may be appropriate in fulfilling the purposes of these rules.
Typically third party, contracted service that provides computing services along with the underlying technical architecture (e.g., servers, storage, networks) to enable convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. Cloud computing has five essential characteristics: on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service.
A legal obligation arising from a contract, agreement or other form of undertaking by UNDP or based on a liability recognized by UNDP, either against the resources of the current year in respect to UNDP programme activities or against the current budget period in respect to the institutional budget
Cash or in-kind resources (the latter being in the form of goods, services, or real property) provided to UNDP. Contributions are used to cover UNDP programme activities as well as programme support, management and administration, and support to operational activities of the United Nations, including costs associated with the administration of contributions received for special purposes; costsharing - a co-financing modality under which contributions from Other resources can be received as a supplement to Regular resources for specific UNDP programme activities, under the relevant cooperation framework.
A critical record is a document that, regardless of the storage media, must be protected from damage or destruction to ensure auditability and continuity of critical business functions and information flows. If a critical electronic record has an electronic signature, the critical record must be retained along with its electronic signature and any other associated records necessary to prove the authenticity of the signature (e.g. digital certificate of a digital signature). Records should be retained in accordance with the Record Retention, Data Security and Contingency Policy and with the Record Management Guidelines.
Any data or information, regardless of its form or medium, which is or has been electronically generated by, transmitted via, received by, processed by, or represented in an ICT resource.
A room or a set of rooms along with wiring closets where working equipment used to deliver ICT systems and infrastructure is sited (e.g. server room, UPS room, LAN closet, etc).
A set of ICT systems, communications cabling, and power supplies along with environmental support like equipment racks or cooling system installed in the ICT facility of the corresponding office or reasonably close to it.
An employee or contractor who is responsible according to the terms of reference for planning, architecting, deploying, maintaining supporting and improving overall ICT infrastructure and its components in the corresponding office.
ICT resource: any tangible or intangible asset capable of generating, transmitting, receiving, processing, or representing data in electronic form, where the asset is owned, licensed, operated, managed, or made available by, or otherwise used by, the United Nations;
Hardware, software and firmware of computers, telecommunications and network equipment or other electronic information handling systems and associated equipment. ICT systems include any equipment or interconnected systems or subsystems of equipment that are used in the acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of data/information. [ISO/IEC 24762:2008]
The costs incurred by the organization in support of programmes or projects that cannot be directly attributed to such specific programmes or projects.
In general, raw data that (1) has been verified to be accurate and timely, (2) is specific and organized for a purpose, (3) is presented within a context that gives it meaning and relevance, and which (4) leads to increase in understanding and decrease in uncertainty. The value of information lies solely in its ability to affect a behavior, decision, or outcome. [www.businessdictionary.com]
Information Technology Infrastructure are the components required to operate and manage enterprise IT environments, which includes hardware, software, networking components, an operating system (OS), and data storage, all of which are used to deliver IT services and solutions.
Covers the estimates as approved by the Executive Board relating to the activities and associated costs in the cost categories of development effectiveness, United Nations Development Coordination, management and special purpose.
ITM COE refers to the ITM Digital Corporate Platforms Application Center of Excellence (CoE), which is the ITM Center tasked with provision of advice to Country Offices and Business Units on applications development.