The UNDP CO and/or the national government have adequate capacity to respond to the crisis but require only a one-time injection of additional support without any need for exceptional temporary measures at regional or corporate levels.
For situations that can be managed by the CO with some additional ad hoc support as needed from HQ. The CO manages all aspects of the response with the regular backstopping support arrangements from HQ.
The capacity of the UNDP CO and/or affected national government is inadequate without a significant scale-up of capacity to respond to the crisis. Any crisis that severely affects UNDP personnel or facilities will automatically be designated at least a Level 2 crisis.
For situations that require large-scale, day-to-day organizational support. The CO manages the response with expanded support from HQ in the form of a CB that directs the response, and the HQ SURGE Management Team that takes responsibility for day-to-day management of the support to the CO and reports to the CB.
The crisis significantly outstrips the capacity of the CO and/or the national government, requiring an exceptional level of corporate support, given the scale, complexity or urgency that may pose a serious reputational risk to the organization.