Ad-hoc services may be required or requested in certain circumstances, for instance the provision of legal advice or representation on an agreement or case,1 enhanced local security services for movement of cash in countries without banking facilities, or other services such as advisory support. Ad-hoc services are not included in the UPL and should be managed based on a Local Price List (LPL) or other locally negotiated prices using transparent, prevailing market rates or on the existing guiding costing methodology (Annex 1) and set out in a local price list and agreed locally between the parties.
Common services are provided to several UN agencies resident in a given country, on the basis of mutual agreement between resident UN agencies on which agency will manage the common services. Example of services includes provision of office space, janitorial, travel, ICT, security, administration of UN clinic and related services.
Global Services refer to services provided at the global level including Headquarters and Global Shared Service Centres. Costing is determined based on existing guiding costing methodology, in principle and should include additional direct costs in providing the services.
For UN Agencies who do not use Quantum (the “non-Quantum Agencies”), a dedicated Service Clearing Account (SCA) is established for each Agency. Through the SCA, all global prefunding received from UN Agencies are recorded, and all services provided by UNDP Offices to these UN Agencies are recorded. A dedicated Service Clearing Account is not applicable to Quantum Agencies (UNFPA, UN Women, UNU, UNCDF, UNV, UNITAR).
Standard services are those that are provided in the same way each time they are requested, and following the standard procedures in more or less the same fashion across UNDP offices. A list of standard services is included in the Universal Price List (Annex 2 - UPL). All costs are computed using the existing guiding costing methodology (Annex 1). If a UNDP office assesses that the UPL does not fully cover the total costs for providing services, they can establish locally negotiated prices using transparent, prevailing market rates. These rates should be communicated to the UN entities prior to implementation.
Consistent with the mandate to provide services to entities of the UN system on request by a UN Entity, UNDP has an underlying responsibility to provide such services as long as the requested services and their provision are (i) consistent with the regulations, rules, policies and procedures1, and aims of UNDP, such as progress towards the Sustainable Development Goals, and (ii) the requesting UN Entity agrees to pay the related costs for the provision of the services and remain financially responsible for such services.