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Programme and Operations Policies and Procedures

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POPP>Travel Management
​​Business Process for Travel Management

A business process is defined as a set of activities and tasks that, once completed, will accomplish a specific organizational goal.

The objective of publishing this Business​ Process for Travel Management is to provide readers with an overall understanding of the procedure starting from identifying the need to conduct a Duty Travel, planning a trip, purchasing an airline ticket and finally accounting for the travel expenses.

As you follow through the process flow which has been divided to five stages, you will be able to identify what are the tasks that would be carried out by each unit or role normally found in our UNDP organizational context.

Along the way, you will be able to find links to our UNDP Programme and Operations Policies and Procedures, other travel related login sites to complete your travel tasks and some useful checklists.

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This published workflow is for illustration and training purposes only, intended to provide readers with an overview of UNDP's Travel Management Business Process. This information is in no way meant to be a substitute of the policies and procedures outlined in the UNDP Programme and Operations Policies and Procedures (POPP). Please note that procedures differ for Duty Travel (either between travel originating from HQ NY or outside of HQ NY) and Entitlement Travel. Please refer to the different sections for more detailed information.


Travel Planning 


Travel Authorization


Travel Preparation



In-Travel Status



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Jillian Kellow,George Peradze