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Programme and Operations Policies and Procedures

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POPP>Information and Communications Technology

Announcement

16. Atlas User Access Standards Policy, January 20th, 2020

Para.13 ‘Business Units’ is deleted, as access to Atlas of UNDP staff and designated SC holders is subject to the scope of their job duties as referenced in para.2 of the policy. All paragraphs following para.13 have been renumbered accordingly.

15. Atlas User Access Standards Policy, January 20th, 2020

The Atlas User Access Standards policy is available in French. To access the document, click the French language tab.

14. ICT Disaster Recovery Standards for UNDP Offices, January 15th, 2020

The ICT Disaster Recovery Standards for UNDP Offices policy is available in French. To access the document, click the French language tab.

13. Information Security Policy, January 15th, 2020

The Information Security policy is available in French. To access the document, click the French language tab.

12. Atlas User Access Standards Policy, December 4th, 2019

The Atlas User Access Standards policy is available in Spanish. To access the document, click the Spanish language tab.

11. Electronic Funds Transfer Standards Policy, December 4th, 2019

The Electronic Funds Transfer Standards policy is available in Spanish. To access the document, click the Spanish language tab.

10.  ICT Disaster Recovery Standards for UNDP Offices, December 4th, 2019

The ICT Disaster Recovery Standards for UNDP Offices policy is now available in Spanish. To access the document, click on the Spanish language tab

9. Information Security Policy, December 4th, 2019

The Information Security policy is available in Spanish. To access the document, click the Spanish language tab. 

8. Electronic Funds Transfer Standards, November 13th, 2019

The Electronic Funds Transfer Standards policy is available in French. To access the document, click the French language tab.

7. Standard on the Acceptable Usage of UNDP ICT Resources, February 15th, 2012

The ITM chapter has been updated with the revised Standard on the Acceptable Usage of UNDP ICT Resources. Among the changes are: Explicit prohibitions against the use, transmission, distribution, or storage of any material in violation of UN Staff Regulations and Rules or UNDP policies and procedures; Reduction in the number of email account types from four to one ("undp.org"); Suspension of email and access to UNDP resources on a staff member's last contract day; and guidance on password setting in line with information security best practices.

6. Information Management Strategy and ICT Roadmap, February 15th, 2012

The Information and Communications Technology chapter has been updated with the revised Information Management Strategy which is extended to 2013 and ICT Roadmap 2012-2013.

5. ICT Policies and Guidelines, October 15th, 2009

Updated ICT Policies, Standards, Guidelines, Best Practices, and White Papers are now available in Information Technology Management chapter of POPP. Most of you are familiar with these documents from the ICT website. However, now they are provided within the context of other UNDP business policies and procedures, and in some cases with updates to current ICT environments and reviews from ICT experts and authorities.  

To simplify user understanding of standards and to facilitate the utilization of international ICT best practices, including ISO standards for information security, all updated documents are grouped under two categories 1) mandatory policies and standards; as opposed to 2) non-mandatory guidelines, best practices, and informational material.

4. HQs Telecommunication Guidelines, CISO Delegation, etc., July 11th, 2009

The following ICM Policies and Procedures are under preparation to be launched in third quarter of 2009:

POLICIES

  • HQs Telecommunication Guidelines
  • CISO Delegation
  • Electronic Funds Transfer
  • Business Continuity
  • Computer Disposal
  • ICT Security Manual
  • ICT Security and Awareness Policy
  • System Logon Banner
  • IM Strategy 2008-2011
  • ICT Board Terms of Reference
  • ICT Roadmap 2009
  • Change Control and Release Management

PROCEDURES

  • Hardening Guidelines
  • Mobile Messaging Guidelines
  • MS Exchange Server 2007 Planning Guide
  • MS Windows Server 2003 Installation Guide
  • Domain Controller Deployment Guide
  • MS Exchange Server 2007 Deployment Guide
  • Anti-spam and Antivirus Deployment
  • SunONE Migration to AD + MS Exchange 2007
  • MS Exchange Server 2007 Security with ISA
  • MS Exchange 2007 Edge Server Deployment
  • MS Active Directory Naming Conventions
  • UNDP Email Migration Guide
  • Skype Management Use
  • IDM User Guide
  • ARGUS User Guide
  • Electronic Banking System Guidelines
  • Atlas Development Standards

3. ICT Usage Policy, July 9th, 2009

UNDP promotes the use of Information and Communication Technology (ICT) to share information and knowledge in support of UNDP's mandate and to conduct UNDP's business activities. The ICT Usage Policy launched in first quarter of 2009 establishes the framework for the overall policy and the standards for UNDP regarding the use of ICT resources and data.

2. ICT Security Guidelines, July 9th, 2009

The CO and RO ICT Security Guidelines have been launched in first quarter of 2009. They provide security guidelines for UNDP Country and Regional Offices. ICT managers, in cooperation with administrative officers, RIOs or RRs and other appropriate personnel, must conduct an annual review of user and system operation practices to evaluate compliance against existing BOM OIST security protocols and procedures. These security best practices and protocols may also assist regionally-based personnel (for example, RIM, Regional Director, etc.) and OAI/LSO personnel when visiting Country Offices.

1. Better use of ICT to integrate POPP content, June 30th, 2009

Software constraints inhibit many of the improvements that many POPP users would like to see. For instance, the absence of a clear way to tag content makes it impossible to cross-tabulate and pull up different parts of the POPP into combinations of content that meet the needs of individual users.

We welcome your suggestions on the sort of interface that would help you make better use of the POPP.

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